Excalibur BI
Keep track of all your data on a single platform.
Consolidate your data into a single wallboard
With no input from your side, your data will be pulled from your Excalibur warehouse and displayed on an easy-to-read wallboard in real-time.
With a single glance, you can keep track of the following:
- Top 5 preforming agents
- Daily Call Centre Statistics
- Accumulated Target Per Team
- Detailed book and user information
- Collected vs Projected the Last 12 Months
- Agent actions drill down
All that’s needed to get you up and running is an Excalibur Warehouse.